Privacy Policy

Effective Date: May 22, 2026

This Privacy Policy explains how Plum Berry Farm LLC ("we," "us," or "our") collects, uses, and protects your information when you visit our website, plumberryfarm.com (the "Site"), and use our services.

1. Information We Collect

We only collect personal information that you provide to us voluntarily. This may include:

Contact Information: Name, email address, phone number, and shipping/billing address.
Transaction Details: Information required to process payments or fulfill your orders.
Communications: Records of emails, messages, or inquiries you send to us.

2. How We Use Your Information

We use your information exclusively for the following purposes:

To fulfill and manage your orders or requests.
To communicate with you about your account, purchases or to send you reminders that you have opted into.
To improve our customer service and offerings.
To send you updates or promotional materials (if you have opted in; you can unsubscribe at any time).

3. How We Protect Your Information

We implement strict physical, technical, and administrative security measures to protect your personal data from unauthorized access, alteration, or disclosure. Your data is stored securely and is only accessible by necessary staff members.

4. Data Sharing & Disclosure

We do not share, sell, rent, or trade your personal information with third parties for any purpose.

The only exceptions are trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping carriers). These parties are bound by strict confidentiality agreements and are prohibited from using your data for anything other than providing the requested service.

5. Your Rights and Choices

Opt-Out: You can opt out of marketing communications at any time by clicking the "Unsubscribe" link in our emails or by replying Stop to our text message.
Access/Deletion: You have the right to request access to, correction of, or deletion of any personal information we hold about you.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We will post any updates directly on this page with an updated Effective Date.

7. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at: farm@plumberryfarm.com

If you opt into receiving text messages from us standard message and data rates may apply depending on your mobile provider.